Introduction

Elite Developmental Services Inc. (elitedsi.ca) is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to continuously improve the user experience for everyone and apply the relevant accessibility standards.

Commitment Statement

Our goal is to make our website accessible to all users, regardless of their abilities or disabilities. We are dedicated to meeting the needs of people with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility.

Accessibility Standards

Elite Developmental Services Inc. adheres to the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA. These guidelines help make web content more accessible for people with disabilities and user-friendly for everyone.

Features and Measures

We have implemented the following accessibility features and measures on our website:

• Text Alternatives: Providing text alternatives for any non-text content.
• Keyboard Accessible: Ensuring that all functionalities are accessible via keyboard.
• Readable Text: Making text content readable and understandable.
• Adaptable Content: Creating content that can be presented in different ways without losing information or structure.
• Distinguishable Elements: Making it easier for users to see and hear content.

Feedback Mechanism

We welcome feedback on the accessibility of our website. Users can provide feedback by:

• Email: steve.s@elitedsi.ca
• Phone: 1-226-218-6818
• Contact Page: elitedsi.ca/contact-us/

We aim to respond to feedback within 5 business days.

Alternative Formats

Upon request, we will provide information in accessible formats. Please contact us at steve.s@elitedsi.ca to request content in an alternative format.

Training

We provide training to our employees on the accessibility standards and AODA requirements to ensure they are equipped to assist in making our website accessible to all users.

Regular Reviews

We conduct regular reviews of our accessibility policy and website to ensure ongoing compliance with WCAG 2.0 Level AA standards and AODA requirements. Updates to the policy and website will be made as needed.

Contact Information

For any questions or concerns about our accessibility policy or practices, please contact us:

• Email: steve.s@elitedsi.ca
• Phone: 1-226-218-6818

Thank you for visiting elitedsi.ca. We are committed to providing an accessible digital experience for all users.